Get in Touch
Contact Us
Have questions about QuantAdmin? Whether you need help getting started, want to learn about our trading strategies, or have technical inquiries, our team is ready to assist you.
Email Support
Send us a detailed message and our support team will respond within 24 hours. Include your account details for faster resolution of technical questions.
support@quantadmin.comLive Chat
Chat with our support team in real-time during business hours (Mon-Fri, 9AM-6PM UTC). Get quick answers to setup questions, billing inquiries, and technical issues.
Community
Join our active Telegram and Discord communities with thousands of traders. Share strategies, discuss market conditions, and get peer support alongside our team.
Response Time
We respond to all inquiries within 24 hours. Subscribed users receive priority support with guaranteed same-day responses and dedicated escalation channels.
Common Questions
How do I get started with QuantAdmin?
Sign up for a free account, connect your exchange via API key, and activate the pair trading strategy. The 7-day free trial gives you full access to all features.
Is my exchange API key safe?
Yes. We use AES-256 encryption and only require trade-only permissions. Your funds can never be withdrawn through our system.
Can I cancel my subscription anytime?
Absolutely. Both monthly and annual plans can be cancelled anytime with no cancellation fees. You retain access until the end of your billing period.
What cryptocurrencies can I trade?
QuantAdmin supports all trading pairs available on supported exchanges including Binance, OKX, Bybit, Gate.io, KuCoin, and Bitget. Our pair trading strategy focuses on high-liquidity correlated pairs for optimal performance.
Do you offer enterprise or custom plans?
Yes, we offer custom solutions for institutional traders and trading firms. Contact us at support@quantadmin.com to discuss your specific requirements, including dedicated infrastructure and custom strategy development.